Last updated: November 2025
Welcome to Amazwi Creatives. By commissioning our editing, proofreading, writing, or research services, you agree to the terms set out below.
• Scope of work: All services are defined in writing before work begins. Any revisions or additions requested thereafter may affect the fee and delivery date.
• Quotes and payment: Written quotes remain valid for 14 days. A 30% deposit is required before work commences, with the balance payable on completion.
• Delivery: Work is delivered digitally unless otherwise agreed.
• Confidentiality: All client materials are treated in strict confidence and never shared without written consent.
• Copyright: You retain full copyright in your original material. Amazwi Creatives holds copyright only in our own editorial contributions until payment is received in full.
• Liability: While every effort is made to ensure accuracy and quality, Amazwi Creatives cannot accept responsibility for losses arising from use of our services or advice.
For questions about these terms, please contact info@amazwicreatives.com.
Last updated: November 2025
Amazwi Creatives aims for client satisfaction on every project.
• If a project is cancelled before work begins, the deposit will be refunded, less any administrative costs.
• Once editing or writing has commenced, deposits are non-refundable.
• If unforeseen circumstances prevent us from completing the work, a pro-rata refund will be issued based on work already delivered.
• Refunds are processed within 10 business days using the original payment method.
Last updated: November 2025
We value your trust and privacy.
• Personal information (name, contact details, manuscripts, and correspondence) is collected only to provide and manage our services.
• We do not sell, rent, or share client data with third parties.
• Project materials are stored securely and deleted upon request once the project is completed.
• We comply with UK GDPR and South African POPIA data-protection laws.
For data or privacy queries, email info@amazwicreatives.com.
• What services do you offer?
Professional editing, proofreading, ghostwriting, and research support for authors, academics, NGOs, and government clients.
• How do I request a quote?
Use the contact form or email us directly with details of your project, word count, and preferred deadline.
• What payment methods do you accept?
Card payments via Stripe or Paystack, and direct bank transfers in GBP, EUR, USD, and ZAR.
• Do you provide confidentiality agreements?
Yes. NDAs are available upon request and included for sensitive projects.
• How long does editing or writing take?
Turnaround times vary by project scope. A schedule is always agreed in advance.
Copyright © 2025 Amazwi Creatives - All Rights Reserved.
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